Subject to availability and receipt of payment, requests will usually be processed within 2 (two) working days and shipping confirmed by way of email notification. You will receive a booking reference number / waybill number once your kids clothing order has been dispatched. Orders will usually be dispatched within 3 business days from receipt of payment unless your item is on back-order or out of stock. If the item is out of stock the customer will be notified via email. Orders received on a Saturday or Sunday will be processed on the following Monday. Options for delivery are via Courier or collection.
Shipping Options are 1) Courier to Physical address 2 – 3 days weekdays only (in major cities). 2) Courier to Physical address 2 – 3 weekdays only (in outlying areas). 3) Speed Services courier to physical/postal address 2 – 3 days weekdays only. 4) SA Post Office Regular insured mail to physical/postal address. 5) Collect by arrangement (Cape Town only).
We reserve the right to send a parcel with an alternative shipping method for any reason but the customer will be notified via email.
NOTE: All parcels are insured.